FAQ

When are you open?

We are open every day from 8:00 am – 5:00 pm.

Why should I hire you?

With over 10 years of experience we fully understand our customers’ needs, and we are committed to making your home or office a clean environment that brings happiness, harmony and balance to help you succeed.

How will I know what time to book?

Appointment times are available Monday through Sunday from 8:00am to 6:00pm and we will be in touch in less than 1 hour (during business hours) to confirm if this date and time works.

How easy is it to book online?

It really takes no more than one minute. Simply fill out the booking form here, and we’ll be in touch to confirm your date and time in less than 1 hour (within business time).

Do you do Green cleaning?

We have teams that do 100% green cleaning. Simply request it and we’ll assign a green-cleaning team at no additional charge.

Do we have to provide the cleaning supplies?

We bring all our own supplies. If there are supplies that you would prefer us to use (for wood floors for example) feel free to let us know and we can use any supplies you leave out for us.

What forms of payment do you accept?

We currently accept credit/debit cards and checks.

What does it cost to clean my home?

We operate on a flat rate basis given the number of bedrooms, and we also offer hourly services. For most standard sized home cleanings, please see our price rates here.

How do I sign for recurring services?

Simply select the frequency of cleaning on our booking form, and we will set everything up from there.

How long will my cleaning take?

We usually estimate 1 hour per bedroom, but we do not specify a length of cleaning.

Do I have to be home for the cleaning?

We know how valuable our client’s time is so it’s not necessary for you to be on the premises when we arrive simply leave us instructions on how to enter or whatever is most convenient for you.

How many cleaners do you send?

Our cleaning team can consist of up to 4 people as we are committed to finishing the job by our client’s timeline while not compromising the quality of the work.